• We are confident you’ll love your San Rini Swim pieces, however, if there are any issues with quality or a fault we will resolve this quickly. To lodge a return for a store credit please use our returns portal by clicking here.
• We accept returns for change of mind, size changes and style changes in exchange for a store credit only. We do not offer refunds unless an item arrives faulty or damaged. Due to high demand we do not offer exchanges as we cannot guarantee that the item/s will be in stock once we receive your return. All returned items will automatically receive a store credit valid for 12 months which can be used storewide, online only.
• You have 30 days from the date you placed your San Rini Swim order to lodge a return request. The item must be returned in its original condition, unworn, unwashed, unsoiled, with tags and the hygiene liner still attached, no odours (including perfumes). If these conditions are not met, the return will be rejected and returned to you at your own expense.
• Please note that it is the customer’s responsibility to pay for all shipping costs when returning their item/s. Once your return has been lodged in our portal, you will receive an email directing you to pay for your return. This return label can then be printed and attached to your parcel for you to take to your nearest Australia Post drop off location. Please allow up to 3 business days from when your return is received at our warehouse for your store credit to be issued. San Rini Swim is not responsible for any lost or damaged items when returning.
• All items in our SALE section are final sale, they will not be restocked and can not be returned.
• If you purchase your item during a storewide discount or sales promotion period and would like to return your item, we will provide you with a store credit of the amount paid at the time of purchase. If an item is purchased during a sales promotion period and is returned for a credit, any replacement items will need to be re-purchased at the value they are listed for on our site at the time of re-purchase.
• Our discount codes are for one time use and are unable to be reloaded if you return your order.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!